Learn more about Arlo security subscription plans and what each option offers your family.
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Key takeaways
There are currently two options for Arlo security subscriptions: Arlo Secure Plus and Arlo Secure Premium. Both plans offer 60-day video history, customizable detection alerts (for packages, people, and animals), and notifications.
The Arlo Premium plan offers additional features, including 24/7 professional monitoring, a discount on home insurance premiums (up to 20%), and one-tap 24/7 emergency response.
Secure Plus — customizable security that puts you in charge
Aside from live feed monitoring, this Arlo subscription comes with 60 days of video history — securely stored in the cloud — along with customizable alerts and notifications.
Get notified about things most important to you
Activity zones
Set activity zones within your security camera’s range and you’ll receive notifications only about events taking place in the set zone. That way you won’t get a ping every time a squirrel crosses a road or your neighbor across the street gets a package.
Customizable smart detection and alerts
Arlo Plus lets you set alerts for:
People, packages, animals, and vehicles passing through activity zones
AI-aided Known Person and Vehicle Detection (allows your Arlo camera to recognize when someone you know arrives, whether it’s kids coming home or a delivery truck dropping off a parcel)
Flame Detection alert (currently in test mode)
Advanced Audio Detection of certain sounds like broken glass, screams, a gun shot, a smoke/CO alarm, or a bark (currently in test mode)
Perks and discounts
Arlo security plan subscriptions come with additional benefits, including priority 24/7 customer support via the app, as well as live chat and phone call options.
You’ll also enjoy a 15% discount on all Arlo products purchased on our website as well as free of charge replacement in the event of your Arlo camera being stolen.
Should I get the Secure Plus plan?
The Plus plan works great for anyone who wants an easy-to-use, reliable, customizable security plan. If you’re looking to keep an eye on pets or kids, check on elderly family members, or are concerned about package theft, the Plus plan is a good choice.
Arlo Secure Premium — additional protection for peace of mind
The Premium plan includes everything in the Plus plan (like the customizable detection alerts), but comes with extra layers of security:
24/7 professional monitoring and emergency response
With the Premium plan, Arlo’s live Safety Agents monitor your Arlo camera footage around the clock and dispatch first responders if an emergency or a breach is taking place.
Similarly, if you’re notified of an emergency through an alert, you can request help with one tap. First responders, including law enforcement and the fire department, will receive your request with pre-filled details like address and any access codes, saving time when it matters most.
Enjoy additional savings
You’ll receive a 15% discount on Arlo products at arlo.com, much like Plus members, but you may also qualify for a 20% discount on your home insurance premium if you purchased an Arlo Home Security System. You’ll be able to download and show a Professional Monitoring certificate to your insurance provider.
Manage video footage
Premium members short on time can use event captions to get an overview of an event (like someone arriving at your house) without watching the actual footage.
This Arlo security subscription also comes with the ability to search and filter video footage by time ranges.
Should I get the Arlo Secure Premium?
Frequent travelers, people with multiple properties, or business owners who are too busy to constantly monitor their locations will enjoy the 24/7 white glove security service the Premium plan offers. Note that if you want to use an Arlo security subscription for more than one property, you’ll need to purchase an individual plan for each address.
The Premium plan is also a great choice for anyone particularly concerned about safety and wants an additional layer of security with professional monitoring.
Frequently asked questions
Can I switch between Arlo security subscriptions at any time?
If you’re on a monthly plan, you can switch anytime and your pricing will change at the end of the billing cycle. Annual plan members may need to wait for plan renewal time before switching.
Can I try an Arlo Secure plan for free?
Yes, a 30-day free trial of Arlo Secure is included with a purchase of an Arlo camera, video doorbell, Home Security System, or floodlight.
Do I need the Arlo Home Security System to use the Premium plan?
Yes, in order to use 24/7 monitoring and emergency response, you’d need to install an Arlo Home Security System. The Home Security System is also what qualifies you for a home insurance discount.
What’s the difference between access to emergency response and professional monitoring?
Professional monitoring means that safety agents are monitoring your property live at all times and can initiate an emergency response. The one-tap emergency response gives you the ability to call first responders directly from the Arlo app.
Is there a discount if I choose the annual Arlo plan?
Yes, signing up for either the Premium or Plus annual plans comes with significant savings. You would pay $60 less for an annual Premium subscription and $24 less for the Plus plan with unlimited cameras.
Can I still use the Arlo app if I don’t have an Arlo plan?
Yes, you can use the app if you have an Arlo security camera. You’ll only be able to check on the live feed and the ability to set alerts and notifications is limited without a security plan.